1. Introduction
   The protection of your personal data is a priority for CREAWEBI. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website https://creawebi.com.

2. Data Collected
   We may collect and process the following personal data:

• Information provided voluntarily: when you fill out a contact form or request a quote (name, email, phone number, etc.).
• Technical data: IP address, browser type, operating system, browsing data (cookies).

3. Use of Data
   Your personal data is collected and used for the following purposes:

• Responding to your inquiries via the contact form.
• Improving user experience and optimizing the website’s functionality.
• Complying with our legal and regulatory obligations.

4. Data Sharing
   We do not share your personal data with third parties, except in the following cases:

• If necessary to provide a requested service (e.g., website hosting).
• To comply with legal obligations.

5. Data Retention
   Your data is retained only for the period necessary for the purposes for which it was collected:

• Information collected via forms is kept for up to 13 months.
• Cookies are kept according to their validity period, as indicated in the dedicated section.

6. Your Rights
   Under GDPR, you have the following rights regarding your personal data:

• Right of access: obtain a copy of the data we hold.
• Right to rectification: correct inaccurate data.
• Right to erasure: request the deletion of your data.
• Right to object: object to the processing of your data for specific purposes.
• Right to portability: receive your data in a structured format.

To exercise these rights, please contact us at: contact@creawebi.com

7. Cookies
   We use cookies to enhance user experience. Cookies are small files stored on your device. You can configure your browser to reject or limit their use.

• What is a cookie?
  Cookies are small files temporarily stored on the user’s computer hard drive by their browser, necessary for using the website. They record information about browsing or online behavior. Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a randomly generated unique identifier, making it anonymous. Some cookies expire at the end of the user’s visit, while others remain.

• Why do we use cookies?
  We use cookies for marketing purposes and to analyze the site’s traffic and usage, in order to improve the website, its content, and its navigation.

• Consent to cookies
  Cookies may be automatically placed on your browser during your visits to the site. By browsing the site, you accept them. However, you must give your consent for the use of certain cookies. You can manage your cookie preferences via the cookie banner displayed when you first arrive on the site. If you refuse cookies, some features, pages, or areas of the site may not be accessible, for which we cannot be held responsible.

• Managing cookies
  You have several options for managing or deleting cookies. Most browsers are set by default to accept cookies, but you can choose to accept all cookies, reject them systematically, or select which ones to accept based on the issuer. You can also configure your browser to accept or refuse cookies on a case-by-case basis or to regularly delete cookies from your device via your browser.

For cookie management and preferences, each browser’s configuration is different and is described in your browser’s help menu, which will guide you on how to modify your cookie settings. When you oppose cookie installation or use, a refusal cookie is placed on your device. If you delete this refusal cookie, websites will no longer be notified of your choice, and your opposition will not be taken into account. Similarly, when you accept cookies, a consent cookie is installed on your device.

• More information on cookies
  To learn more about cookies, how they work, and how to manage them, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

8. Data Security
   We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

9. Changes to This Policy
   This Privacy Policy may be updated at any time. Changes will be posted on this page with an update date.

10. Contact
    For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:

• Email : contact@creawebi.com
• Adresse : Quai du murhof, 67200 Strasbourg – France